Los cuatro tipos de viajeros: ¿cuál de ellos eres? | SITA

 
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Los cuatro tipos de viajeros: ¿cuál de ellos eres?

Published on  20 October by Christelle Laverriere , Market Insight Research Expert for SITA
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With more and more technologies being introduced, this year’s Passenger IT Trends Survey sought to understand passenger emotions when faced with new technologies, and analyze their behavior based on those emotions. As part of our #AVTechTalks series, Christelle Laverriere, Market Insight Research Expert for SITA, walks us through the four distinct passenger profiles identified by the results and reveals what type of traveler she is.

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  • Published on25 October 2016 07:06 PM by Felix Obes
    Totally, we also had to define several passenger types when drawing our Customer Experience Journey Maps. Thanks for helping us design these personnas-
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