Christelle Laverriere | SITA

 
Research Expert, Market Insight, SITA
Christelle Laverriere

Christelle Laverriere is one of SITA’s  Market Insight researchers. In this role Christelle is directly responsible for managing, analyzing and publishing Air Transport IT trends for SITA’s key surveys, including the Baggage report, and the  Passenger and Air Transport IT Insights.

Christelle joined SITA in 2007 as a member of the Marketing Communications team.  She brings to the table more than 17 years of marketing expertise in the areas of telecoms, mobile and business intelligence technologies, passenger facilitation, passenger behaviors and  emotions sciences.

Christelle holds Master’s degrees in Economics from the University of Grenoble, France, and in Marketing Services from the EM Lyon Business School, France. She also completed a Bachelor of science in Psychology at Geneva University in 2017. She is based in Geneva.

Últimas publicaciones del blog

Tecnología móvil: la respuesta para mejorar el manejo del equipaje

Published on  28 March 2019 07:45  by Christelle Laverriere

Este es un tema central para la industria del transporte aéreo, dado el aumento en la cantidad de pasajeros.

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Los pasajeros que utilizan la tecnología son más felices

Published on  28 February 2019 07:15  by Christelle Laverriere

Nos concentraremos en los pasaportes y la recolección de equipaje para ver si la tecnología tiene un impacto en estos puntos de conflicto.

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Los cuatro tipos de viajeros: ¿cuál de ellos eres?

Published on  20 October 2016 08:15  by Christelle Laverriere

With more and more technologies being introduced, this year’s Passenger IT Trends Survey sought to understand passenger emotions when faced with new technologies, and analyze their behavior based on those emotions. Christelle Laverriere, Market Insight Research Expert for SITA, walks us through the four distinct passenger profiles identified by the results and reveals what type of traveler she is.

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