Declaración sobre esclavitud y tráfico de personas

Our business

Como líder en soluciones de TI y comunicaciones para el transporte aéreo, SITA reconoce que sus acciones tienen consecuencias de amplio alcance.

Somos conscientes del problema global de la esclavitud moderna y el tráfico de personas, como así también del costo físico y emocional de este problema para las personas y las comunidades. SITA asume sus responsabilidades en relación con este tema con absoluta seriedad.

At SITA, we believe that being a responsible business makes us a better business. We know that responsibility goes beyond what we can do alone as a business, and that our supply chain has an important part to play. We wish to work with our people, suppliers and third parties to ensure we act in an ethical and sustainable manner and to reinforce positive labor standards across supply chains.

Like many global businesses, SITA has a complex supply chain, working with many suppliers around the world, of which and around 95% of spend is with key suppliers that represent 18% of our total global supply chain. Our key suppliers include those that provide IT software and hardware, and professional and support services, in addition to other service industries which support our business.


We are committed to doing business the right way – acting honestly, fairly and with high standards of integrity.

We are proud to be signatories to the United Nations Global Compact (UNGC), which is a strategic policy initiative for businesses that are committed to aligning their operations and strategies with ten universally accepted principles in the areas of human rights, labor, environment and anti-corruption. For more information on this, please refer to our CSR site:

We set out our expectations of our people and our suppliers when carrying out business on behalf of SITA in our respective Codes of Conduct, which specifically address our risk of slavery and human trafficking. Our commitment to corporate social responsibility is endorsed by our CEO and senior management.

evaluación de riesgos

Our exposure to the risk of slavery and human trafficking has been acknowledged and will be monitored in SITA’s corporate risk register. This register is reviewed quarterly by SITA’s Audit and Risk Management Committee which is comprised of members of SITA’s Board.

While we have no reason to believe that there is a high risk of slavery and human trafficking in our operations, we are at present carrying out a review of our existing CSR framework in this area (detailed below) to ensure we have adequate controls to mitigate our risk. We are in the process of introducing periodic risk assessment to ensure our controls will reflect any change in our risk profile.

Standards and Controls

We expect our suppliers to follow our Supplier Code of Conduct which is available on our public internet site. In addition, and on an ad hoc basis, we will select a random sample of our suppliers based on supplier size, location and/or nature of services to complete our Responsible Supply Chain Self Certification. The Certification is an online questionnaire which requires suppliers to provide information on a range of criteria, including those referenced in the UNGC, and with a specific reference to the areas of slavery and forced labor.

Our Purchasing Policy governs the purchase of all goods and services, providing details on both the selection criteria and the due diligence requirements on new and existing suppliers.

We are currently revising our supplier contracts to ensure we have adequate provisions to mitigate our risk. We will request going forward for our suppliers to read and agree to follow the principles in SITA’s Supplier of Conduct. 

Training and Communication

We provide online mandatory training around Responsible Procurement and also on Slavery and Human Trafficking to designated groups of our people which have exposure to supply chain risks. The training for Slavery and Human Trafficking is mandatory for senior management.

Beyond training, communicating the ethics and compliance message is accomplished through global staff calls, lunch and learn sessions, bulletins, websites, and similar tools, all of which goes hand-in-hand with a strong leadership tone.

Monitoring and Auditing

The monitoring of our supply chains is managed by our Corporate Social Responsibility Office, in co-operation with our Purchasing Team. Areas of concern will be shared with the Compliance function and if appropriate, the Ethics and Compliance Committee, which provides oversight of our ethics and compliance programs.

We strongly encourage our people to raise any potential violations of our Codes, which includes around slavery and human trafficking risk, to line management, directly to Compliance & Ethics or through our internal reporting resource.


This statement is made pursuant to section 54 of the UK’s Modern Slavery Act 2015 and has been signed by a Director. This statement constitutes SITA's slavery and human trafficking statement for the financial year ending December 2016.


Barbara Dalibard


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